Best Locksmith Software 2026: Dispatch, Job Tracking and Invoicing

Locksmith software gets bought in a hurry, usually after a weekend of missed calls. Most of the list below is general field service software a locksmith can run perfectly well — scheduling, dispatch, quoting, invoicing and payments. A smaller group was built around the phone as the funnel. Not one of them was built around a lock, a cylinder or a transponder, and that gap matters before you sign anything.

What separates this trade from its neighbours is that the work is reactive and it happens around the clock. A house lockout, a car lockout and a stuck mortice latch are all inbound calls, and the business that answers first and arrives first usually wins the job. Price sensitivity is low in the moment; what the customer wants is a person, a time and a total. That makes call capture, after-hours pricing and payment on the doorstep the three things that decide whether the software earns its subscription.

Every price on this page was read from the vendor’s own pricing page on 10 September 2026. We have not used these products on customer jobs and we do not claim to have. What we do is read the vendors’ documentation, run their published arithmetic against a realistic van count, and tell you where the advertised number stops matching the bill.

The nine, in one table

1. Jobber — best overall for most locksmith shops

From $29/mo billed annually (Core, one user). Core is $49/mo month to month, $39/mo on a one-year commitment and $29/mo billed annually. Connect is $99/mo annual for one user and $149/mo for five; Grow is $149/mo for one and $229/mo for ten. Every extra user is a flat $29/mo, whatever plan you are on, and the 14-day trial runs on Grow with no card required.

Why it fits locksmiths: Connect includes the automation most of this trade needs — automatic client reminders, automatic payment collection, job checklists, and follow-up on quotes and invoices — plus time and expense tracking and QuickBooks Online sync. Grow adds two-way SMS, workflow automation, optional line items and job costing, which is where a shop billing parts and labour separately starts to care.

The catch: QuickBooks Online only — no Desktop. There is no key code or pinning field anywhere, no master-key hierarchy, and no VIN or transponder field, so all of that lives in custom fields or outside the product. There is no built-in call answering or call tracking either, which matters more in this trade than most. Full breakdown on our Jobber pricing page.

2. Housecall Pro — best for on-site payment and reviews

From $59/mo billed annually (Basic, one user). Essentials is $149/mo annual with five users and MAX is $299/mo annual with eight. Extra seats cost $100/mo on Essentials and $75/mo on MAX, and there is no long-term contract anywhere in the range. Card processing runs as low as 2.59% and bank payments at 1%.

Why it fits locksmiths: Basic already includes online booking, invoicing and payments, scheduling and dispatch, and review management — the last of which matters when your reputation is built on a stranger on a doorstep at midnight. Essentials adds route and GPS tracking, checklists, photo reports, commissions and QuickBooks Desktop as well as Online. MAX adds recurring service plans and route optimization for shops selling annual or commercial contracts.

The catch: the user allowances are rigid. A three-van shop pays the five-user price, and $100/mo for one extra seat against a $149/mo plan is steep. Nine add-ons are listed on the pricing page and none of them are priced. Full breakdown on our Housecall Pro pricing page.

3. ServiceM8 — best if you run more jobs than vans

Free for one user and 30 jobs a month; $29/mo Starter (50 jobs), $79/mo Growing (150), $149/mo Premium (500), $349/mo Premium Plus (1,500+). Every paid tier includes unlimited users, so pricing follows job volume rather than headcount. Extra jobs are 20c each on the top tier, and SMS is free from Starter up (10c per message on the free plan).

Why it fits locksmiths: the trade runs a lot of small tickets — a rekey, a broken key extraction, a lock swap — and a two-van shop doing 140 jobs a month pays $79/mo flat whether those jobs are worked by two people or four. Recurring jobs and deposits are included even on the free plan, and the 14-day trial needs no card. If your business runs high job count and low average ticket, the arithmetic beats every per-seat competitor here.

The catch: the bands are coarse. Nothing sits between 150 and 500 jobs a month, so a shop running 180 pays for 500. The platform is mobile-app-first, which some office staff find limiting, and there is no call answering or call tracking.

4. Kickserv — lowest cost per seat for a small team

$60/mo for Start (5 users), $119/mo for Run (10) and $199/mo for Scale (20), with a 20% discount on annual billing and a 30-day free trial — twice the length of most here.

Why it fits locksmiths: $12 per user per month is the lowest published per-seat cost we found for a small team, and Start already covers automated email and SMS reminders, time and expense tracking and QuickBooks Online sync. For a two-van shop that mostly needs jobs booked, reminders sent and invoices paid, the price is hard to argue with.

The catch: lighter automation and fewer integrations than Jobber or Housecall Pro, and no route optimization or review management at the entry tier. QuickBooks Desktop costs an extra $50/mo. The Kickback scheme gives 5% off if you process a minimum monthly payment volume — a discount, not a feature.

5. Service Fusion — unlimited users at a flat rate

$245/mo monthly or $208/mo billed annually (Starter); $627/mo or $533/mo annually (Pro) — unlimited users on every plan, and no contract.

Why it fits locksmiths: if adding a locksmith must never raise the software bill, this is the cleanest structure on the page. Starter covers customer management, quotes and jobs, scheduling and dispatch, integrated payments, QuickBooks integration, invoicing, project management, reporting and SMS. Pro adds job photos, inventory, job costing, integrated voice and text, an open API, custom documents, eSign and a customer portal — the inventory piece is genuinely useful for a shop stocking cylinders and lock sets.

The catch: the entry point is high — $208/mo annual is more than a ten-user Jobber plan — so it only makes sense if you genuinely need the headcount. Job costing, job photos and the customer portal sit in Pro, and a free demo is the only way in.

6. FieldPulse — best for mixed field and office seats

Request pricing on the main page; $99 per user in the vendor’s own pricing tool (checked 11 September 2026). FieldPulse sells two kinds of seat: full-access seats for office and admin staff, and cheaper field-only seats for technicians who only need the mobile app. Three packages: Essentials, Professional and Enterprise. The Engage phone system is sold separately, per line.

Why it fits locksmiths: the seat split is a sensible idea for a shop where the technicians never touch the back office, and it is mobile-first with QuickBooks sync and an open API.

The catch: no plan price on the main page (the vendor’s own pricing tool does publish the platform rate, $99 per user, checked 11 September 2026), and the three packages carry near-identical feature lists on the pricing page. Ask for full-access and field-only rates separately, and ask what the phone system costs per line, before you compare it with Jobber or Housecall Pro.

7. Workiz — best for call-heavy emergency work

Request pricing. Workiz is built for trades where the phone is the funnel: native call tracking, call recording and AI call answering tied to the customer record, plus dispatch, two-way SMS and payments.

Why it fits locksmiths: this trade is the archetype. Every lockout is an inbound call, and tying each call to a customer record and a booked job is worth more here than any scheduling nuance. If leads are being lost to voicemail after hours, this platform addresses that directly.

The catch: Workiz no longer publishes plan prices. Third-party pricing trackers report paid tiers in roughly the $200–$325 per month range with extra users around $55–$65/mo, and one 2026 compilation puts entry at about $187/mo — we could not confirm any of those with the vendor, so treat them as estimates. The phone system and AI answering are the parts to price carefully.

8. Simpro — best for a shop with inventory and a storefront

Request pricing. A base plan covering quoting and estimating, field and contractor scheduling, inventory and purchasing, invoicing and payments, accounting, reporting and multi-company operation, plus three Data Feeds. Add-ons include Digital Forms, Data Feed, Maintenance Planner, Takeoffs, Simtrac GPS tracking and SMS.

Why it fits locksmiths: inventory and purchasing are the reason to look here — a shop that stocks cylinders, mortice locks, handles and key blanks benefits from purchase orders and stock levels being part of the same system as the job. Multi-company support suits an owner with more than one trading entity, and it integrates with QuickBooks, Xero, Sage and MYOB.

The catch: no published prices, no self-serve trial at all — Simpro runs guided demos — and a base-plan-plus-add-ons structure where the add-ons are the point. It is a heavier product than a two-van locksmith outfit needs, and it does not solve the key data problem either.

9. ServiceTitan — only above about ten technicians

Request pricing, per technician, negotiated. Three packages — Starter, Essentials and The Works — with dispatch board, call recording, adaptive marketing, automated checklists, deep reporting, GPS, membership management, job costing and project management. ServiceTitan states that more than 100,000 contractors use it, which is a vendor figure.

Why it is on the list: for a multi-van operation with a dedicated dispatcher and a real membership book, nothing else here matches the depth on call recording and marketing attribution, and a list that omitted it would not be honest.

The catch — and it is the important one: no published price, no free trial, and a reported cost profile of $125–$398 per technician per month with an implementation fee reported at $5,000–$50,000 on a 12-month minimum. Those are third-party estimates from user reports, not vendor figures. Below roughly ten technicians the maths rarely works. Full breakdown on our ServiceTitan pricing page.

What locksmith software actually has to do

Feature lists are easy to compare and rarely decisive. These five things decide whether software survives in a locksmith business:

Answer and capture the call. Every job starts with a ring. Native call tracking with the customer record attached, or AI answering, is the difference between a booked lockout and a missed one. Workiz is the only platform here that sells this as a core feature; everywhere else you are buying a separate phone system and reconciling it by hand.

Apply after-hours and emergency charges automatically. Night, weekend and holiday call-outs have to bill at their own rate without the technician doing arithmetic in a driveway. No vendor ships a locksmith rate card, so you build the service items and price list yourself and enforce it operationally — Jobber, Housecall Pro and ServiceM8 all support line items and price lists well enough to do it.

Take payment before the van leaves. A locksmith job ends with a card on a doorstep, not an invoice aged 30 days. Integrated card payment on the job is standard on Housecall Pro, Jobber, Kickserv and Service Fusion. Processing fees are extra on every one of them and scale with revenue, so price them against the subscription.

Keep key codes, pinning and vehicle details on the record. This is the honest gap: no platform on this list has a key code database, a pinning chart, a master-key hierarchy or a cylinder-to-property map. The practical workaround is custom fields and notes in Jobber, Housecall Pro or FieldPulse for keyway and finish, and a separate register for anything resembling a master-key system. Vehicles are the same story — VIN, plate and transponder type go in custom fields or in the job notes.

Keep the storefront point of sale separate. Cutting and duplicating keys over a retail counter, programming transponders and selling retail stock is POS work, and field service software is a poor substitute for it. Budget for two systems if you run both a counter and vans, and keep the field platforms judged on dispatch, payment and follow-up.

What locksmith software costs by crew size

Based on published list prices only, before payment processing and add-ons:

On your own. Jobber Core at $29/mo annual, or ServiceM8’s free plan if you run under 30 jobs a month. Nothing else is worth the extra at this size, and the free tier is a genuine one, not a trial.

Two to five vans. Jobber Connect at $149/mo annual covers five users; Housecall Pro Essentials is the same $149/mo for five, and Kickserv Start at $60/mo for five users is the budget route. ServiceM8 Growing at $79/mo with unlimited users wins outright if job volume stays under 150 a month.

Six to ten vans. Jobber Connect plus extra seats at $29/mo each, or Housecall Pro MAX at $299/mo annual for eight users. Service Fusion Starter at $208/mo annual becomes the better answer if unlimited users and integrated payments matter more than seat count.

Eleven to twenty vans. Service Fusion at $208/mo annual with unlimited users, or Simpro if you carry inventory and purchase orders. This is also the point where ServiceTitan starts to make sense — and where you should get two competing quotes before assuming it does not.

How this list was built

Every price was read from the vendor’s own pricing page on 10 September 2026. Where a vendor publishes no price, we say so and never substitute a figure. Where a range comes from third-party compilations of user reports — the ServiceTitan per-technician range and the Workiz plan estimates — it is labelled as an estimate and the source is named.

We have not used these products on customer jobs. We read the vendors’ documentation, check their arithmetic, and flag where the advertised number and the invoice diverge. If a price changes, the page and the date above change with it.

Comparing the two front-runners head to head? Our Jobber vs Housecall Pro comparison runs the same crew sizes through both, and the By Trade hub collects the same breakdown for HVAC, plumbing, electrical, cleaning and the rest. Locksmith call-outs are priced by the call rather than by the route, and the enterprise version of that question is the one in our Jobber vs ServiceTitan comparison. The field service software buyer’s guide covers the category as a whole.